Cancellation Policy

Last Updated: July 2026

At KiryKale, we understand that plans can change. This Cancellation Policy explains when and how you can cancel an order placed through https://kirykale.com.

1. Order Cancellation by Customers

You may request to cancel your order before it has been processed or shipped. Once an order has been packed, dispatched, or handed over to our shipping partner, it cannot be cancelled.

To request a cancellation, please contact our customer support team as soon as possible with your order number.

2. Refund for Cancelled Orders

If your cancellation request is approved before shipment:

  • A full refund will be issued to your original payment method.

  • Refund processing times may vary depending on your bank or payment provider.

  • Any promotional discounts applied to the cancelled order may no longer be valid for future purchases.

3. Orders That Cannot Be Cancelled

The following orders may not be eligible for cancellation:

  • Orders that have already been shipped.

  • Custom-made or personalized products.

  • Products prepared specifically based on customer requests.

  • Orders that are already out for delivery.

4. Cancellation by KiryKale

KiryKale reserves the right to cancel any order under certain circumstances, including but not limited to:

  • Product becoming unavailable.

  • Pricing or technical errors.

  • Suspected fraudulent activity.

  • Payment verification failure.

  • Incorrect customer information preventing order fulfillment.

If an order is cancelled by KiryKale after payment has been received, a full refund will be processed.

5. How to Request a Cancellation

Please contact our support team with the following details:

  • Order Number

  • Full Name

  • Registered Email Address

  • Reason for Cancellation

We recommend contacting us immediately after placing your order for the best chance of successful cancellation.

6. Contact Us

If you have any questions regarding this Cancellation Policy, please contact us:

KiryKale

Website: https://kirykale.com

Email: sasikirankalepu@gmail.com

Phone: +91 9676861199

Customer Support Hours: 12:00 PM – 22:00 PM