Shipping Policy
Thank you for shopping with KiryKale. We are committed to delivering your order safely and on time. Please read our shipping policy below.
Order Processing
- Orders are typically processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During festivals, sales, or high-demand periods, processing may take slightly longer.
Delivery Timeline
Within India
- Estimated delivery: 3–7 business days
International Orders
- Estimated delivery: 7–15 business days
- Delivery times may vary depending on customs clearance and the destination country.
Shipping Charges
- Shipping charges are calculated during checkout based on your delivery location.
- Any free shipping offers will be clearly displayed on our website when applicable.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS with your tracking details. You can also track your order through our Order Tracking page.
Delivery Partners
We work with trusted courier partners to ensure your order reaches you safely and securely.
Delivery Delays
While we strive to deliver every order on time, delays may occasionally occur due to:
- Severe weather conditions
- Public holidays
- Natural disasters
- Customs clearance for international shipments
- Courier service disruptions
If your order is delayed, our customer support team will be happy to assist you.
Incorrect Address
Please ensure that your shipping address and contact details are accurate before placing your order. KiryKale is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.
Damaged Package
If your package appears damaged upon delivery, please contact us within 48 hours of receiving your order and include clear photos of the package and product. We will review your request and provide appropriate assistance.
Contact Us
If you have any questions regarding shipping, please contact our customer support team through our Contact Us page or email us. We're always happy to help.
Thank you for choosing KiryKale. We appreciate your trust and look forward to delivering timeless elegance to your doorstep.